Privacy policy

This policy explains what information RentalQ collects when you visit our website or use the platform, how we use it, and the choices you have. We keep data collection to the minimum needed to run a dependable service.

Account and contact details you provide, such as your name, email and phone number when you request a demo or create an account.

Business data you enter into the platform, such as catalogue items, customers, bookings and custody records.

Limited technical information, such as browser type and pages visited, to keep the service secure and improve it.

We use anonymous, allow-listed event data to understand how the product is used. Names, phone numbers and enquiry text are never sent to analytics. You can decline analytics at any time and continue using the site.

To provide and operate the platform, respond to your enquiries, process payments, keep the service secure, and improve our product. We do not sell your personal information.

We retain data for as long as your account is active or as needed to meet legal obligations. Data is encrypted in transit and at rest, backed up regularly, and access is limited to those who need it.

You can access, correct, export or delete your data at any time from within the platform or by contacting us. If you are in a region with specific privacy rights, we honor those requests.

Questions about this policy? Email privacy@rentalq.example and we will get back to you promptly.